NetSofty – Your Global Remote Operations Partner
1500+
Trusted Clients
Professional remote services to help your business grow internationally — from admin support to digital strategy.
Trusted by startups and SMEs across regions — USA, Europe, Africa & beyond.
About Us
Who We Are
NetSofty is a global remote business services company dedicated to helping businesses operate smarter, grow faster, and scale internationally.
We combine specialist teams, flexible models, and a global mindset to deliver professional remote support tailored to your needs.
80 +
- +70%
Our Philosophy
We believe in building lasting partnerships through transparency, reliability, and results-driven remote support.
Our Vision
To become the most trusted remote operations partner for companies worldwide.
Our Mission
To empower businesses with operational excellence and costefficient remote services.
Services
What We Do
At NetSofty, we offer a suite of remote services designed to streamline
your business operations and increase your productivity — without geographical limitations.
Virtual Assistance
Professional handling of your administrative tasks including email management, scheduling, and documentation.
Key Features: Email & calendar management, document prep, client follow-ups, daily task prioritization
Customer Support & Remote Call Center
Manage your clients professionally via phone, email, chat, or WhatsApp.
Key Features: Multi-channel support, complaint resolution, CRM tracking, after-sales follow-up
Administrative & HR Support
HR and admin assistance including employee records, recruitment support, and onboarding.
Key Features: Employee records, recruitment, onboarding assistance, HR reports
Web & Mobile Development
Build websites, mobile apps, and platforms tailored to your business.
Key Features: Websites & web apps, e-commerce, mobile apps, maintenance
Platform & Tools Management
Optimize CRM, ERP, and other business tools for efficiency.
Key Features: CRM management, ERP support, process automation, tools optimization
Remote IT Support
Ensure technology infrastructure runs smoothly with remote troubleshooting and cloud support.
Key Features: Technical assistance, permissions management, cloud backup, IT guidance
Social Media Management
Create content, schedule posts, and manage community engagement.
Key Features: Content planning, community management, engagement analytics, brand consistency
Digital Marketing
Grow your business online via advertising, lead generation, and analytics.
Key Features: Paid ads (Google & Meta), email marketing, lead funnels, performance reports
Graphic Design & Branding
Logos, marketing materials, and visuals that represent your brand.
Key Features: Logo & visual identity, marketing materials, social graphics, brand consistency
Accounting Support & Reporting
Organize finances with invoicing, expense tracking, and reporting.
Key Features: Invoicing, expense management, financial reporting, integration with your finance team
Data Entry & Analysis
Manage data accurately for business decisions.
Key Features: Data entry & validation, Excel/Sheets management, dashboards & reports, data visualization
Cybersecurity Services
We help businesses protect their systems, data, and digital assets against cyber threats through proactive security measures and continuous monitoring.
Key Features:
Security audits & risk assessment
Network & system protection
Data protection & access control
Vulnerability detection & mitigation
Security best practices & compliance support
Software Testing & Quality Assurance (QA)
We ensure your software, websites, and applications are reliable, secure, and high-performing through structured testing and quality assurance processes.
Key Features:
Manual & automated testing
Functional & usability testing
Performance & load testing
Bug detection & reporting
Pre-launch & post-deployment testing
Our Process
Step-by-Step to Achieving Your Goals
Initial Consultation
We start by understanding your business, objectives, and challenges. During this consultation, we identify your needs, define project scope, and align on expectations to ensure a successful collaboration.
Needs Assessment & Research
We analyze your market, industry, and operational requirements to design the most effective remote service solution tailored to your business goals.
Strategy Development & Execution
Based on our analysis, we develop a customized strategy and deploy the right remote team. We execute, monitor performance, and continuously optimize to deliver measurable results.
Client Ratings
Trust Clients
Why Choose Us
Empowering Your Business to Thrive
At NetSofty, we combine expertise, flexibility, and a global mindset to deliver reliable remote services that help businesses operate efficiently and scale confidently.
Proven Expertise
Our team brings proven experience across IT, digital marketing, administration, and customer support. We deliver results-driven solutions tailored to each client’s business needs.
Innovation and Adaptability
We adapt quickly to new technologies, tools, and workflows. Our flexible approach allows us to scale services, adjust strategies, and respond efficiently to evolving business requirements.
Comprehensive Services
From virtual assistance and IT support to digital marketing and data management, we provide end-to-end remote solutions under one trusted partner.
Dedicated Support
Each client benefits from dedicated professionals, clear communication, and ongoing support to ensure smooth operations and long-term success.
Unlock Your Potential, Reach Out and Transform Your Business!
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Portfolio
Transforming Brands with Proven Strategies
Streamlining Operations for an International E-Commerce Brand
We provided full remote operational support, including customer service, order management, and platform updates.
Result:
Reduced order processing time by 40% and improved customer satisfaction by 35%.
Boosting Brand Engagement for a Startup
Managed content creation, scheduling, and analytics for a fast-growing startup’s social media channels.
Result:
Increased social media engagement by 60% within 3 months.
CTA (optional): View Case Study
Driving Leads Through Targeted Digital Marketing
Designed and implemented targeted digital campaigns using Google Ads, Meta Ads, and email marketing.
Result:
Generated 120% more qualified leads and improved ROI for marketing spend.
CTA (optional): Explore Project
Building a Custom Web Platform for a Service Company
Developed a responsive website and mobile app tailored to client needs, integrating booking and CRM systems.
Result:
Increased online bookings by 50% and improved user experience.
Optimizing Financial Operations for SMEs
Provided accounting support, financial reporting, and data analysis for multiple small businesses.
Result:
Improved financial accuracy and reduced reporting time by 30%.
Efficient Remote Administration for International Clients
Handled emails, scheduling, documentation, and client follow-ups for a global client.
Result:
Enabled the client to focus on growth while maintaining operational efficiency.
Testimonials
Success Stories From Those Who Know Us Best
What Our Clients Say About NetkigaliMedia
Satisfied Clients
Our Satisfied Clients
Client
NetSofty completely transformed our operational workflow. Their remote team is professional, responsive, and reliable. We’ve been able to focus on growth while they manage everything behind the scenes.
Client
Thanks to NetSofty, our social media and digital marketing efforts have reached a whole new level. The team is highly skilled, proactive, and always delivers results on time.
Client
Working with NetSofty has been a game-changer. Their virtual assistance and admin support services have saved us countless hours and improved efficiency across all departments.
Insight
Access Our Comprehensive Blog Archive
The Importance of Professional Virtual Assistance for SMEs
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5 Ways Digital Marketing and Remote Teams Drive Growth
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How Remote Support Can Boost Your Business Productivity
Introduction: In today’s fast-paced business world, companies are increasingly relying on remote support to manage operations efficiently. From virtual assistance...